Subscription FAQs

Q: Is there a minimum commitment required to sign up for a subscription?

A: Nope! We ask that you try it for a few times - if it’s not working out for you, you can cancel.

Q:​ Can I change my delivery/pickup date?

A: ​Yes!* A rescheduling email must be sent to frenchmarketflowers@gmail.com 72 hours before your next charge date.

*Please note, scheduling changes are accommodated infrequently. Changes every week are not permitted.

Q:​ Can I skip an order?

A:​ Yes! A skip email must be sent to frenchmarketflowers@gmail.com 72 hours before your next charge date.

Q:​ What happens if I miss my subscription delivery?

A:​ You or the recipient does not need to be home to receive your flowers. If no one is at home, your flowers will be left in a safe, shaded area. In the event we are unable to safely deliver your flowers, they will be returned to our shop. You then have the option to pick them up or pay for a redelivery.

Q:​ How do I cancel my subscription?

A: ​A cancellation request must be emailed to us 72 hours before your next charge date.